M & M Income Tax FAQ

How do I get a copy of my tax return?

If you filed your tax return with M & M Income Tax Service, you can get a copy of your return from the office where you originally filed or by calling 1-800-849-4893.

If you did not file with M & M Income Tax Service, you can request a copy or a transcript from the IRS. A tax return transcript shows most line items from your tax return as it was originally filed, including any accompanying forms and schedules. You can request a FREE transcript by calling 1-800-908-9946 and following the prompts, online at the IRS.gov Website. Click Order a Transcript under the online services option, or order by mail using IRS Form 4506T (Request for Transcript of Tax Return). The IRS does not charge a fee for transcripts. You should allow two weeks for delivery.

If you need an exact copy of your original return with all attachments including your W-2, complete IRS Form 4506 and mail it to the IRS along with a $57 Fee for each year requested. Allow 60 days to receive your copies.

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How do I get a copy of my W-2?

All employers are required to mail your W-2 by January 31. We may be able to download your W-2 before you receive them in the mail. If you don't receive your W-2 by that date, you should contact your employer to find out when the form was mailed and verify the mailing address.

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What is the Earned Income Credit and do I qualify?

The Earned Income Credit (EIC) is a refundable federal income tax credit for low-income working individuals and families. When the EIC exceeds the amount of taxes owed, it results in a tax refund to those who claim and qualify for the credit. To qualify, taxpayers must meet certain requirements and file a tax return, even if they did not earn enough money to be obligated to file a tax return. To find out if you are eligible for the EIC, click here to access the IRS's EIC Assistant.

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How can I check the status of my refund?

If you are receiving one of our refund options, you can check the status of your refund by calling 1-864-370-2169 or 1-877-285-2121. If you electronically filed your return, and did not choose one of our bank products, you can check your refund status on the IRS Website. Click here to access their Refund Status page.

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How do I cash a refund check I received from M & M Tax Service?

You filed your taxes and received one of our refund checks, either a refund anticipation loan check or an electronic refund check. Now you want to cash your check instead of depositing it to your bank account. To do this, there are a few things you'll need to be aware of:

1. In most of our markets M & M Tax Service has an agreement with the local BB&T, First Citizens Bank, and Bank of America to cash checks issued by us.
2. Wal-Mart will cash checks that are less than $5,000.
3. Your local M & M Tax Service office will provide a check cashing identification sheet to take with you to all of these locations.
4. You will need to have valid photo identification when you cash your check. If the check is issued in two names (for example, you and your spouse), BOTH of you must be there to cash the check. BOTH of you will need to have valid (non-expired) photo identification (usually a driver's license or state ID card).

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How much does it cost to get my taxes prepared?

The cost of tax preparation is based on the complexity of your return. We guarantee the lowest tax liability or the biggest and fastest tax refund allowed by the IRS. Stop by any our offices for a no cost estimate.

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How much do you charge to electronically file my return?

It's free! In fact, for all returns prepared by M & M Income Tax Service, we provide:

Free Electronic Filing
Free Direct Deposit
Free Paper Check

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Can M & M prepare my state return also?

Yes. M & M can prepare any state returns (resident and non-resident) when you file your Federal Return for a small additional fee.

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What do I need to bring with me to complete my tax return?

This is a list of items commonly needed for income tax preparation:

Personal Information
A photo ID
Your social security number (your social security card if available)
Your spouse's full name and social security number (is filing a joint return)
Amount of any alimony paid and ex-spouse's social security number (if applicable)

Other people who may belong on your return
Childcare records, including the provider's ID number (if applicable)
Approximate income of other adults in your home (not spouse, if you're filing jointly)
Form 8332, copies of your divorce decree, or other documents showing that your ex-spouse
is releasing their right to claim a child to you

Employee Information
W-2 Forms

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What are M & M's local office hours?

Our offices have evening and weekend hours so you can come in at a time that's convenient for you. To see the hours for a specific location, click here to find your office. Once you find your office, scroll down to the section labeled "Hours" to see when the office is open.

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How can I participate in the referral program?

We will pay you $15 for every new customer you refer to M & M Income Tax Service. You will be given client-specific referral coupons at the time of your tax preparation, and again when you pick up your copies.

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How can I receive official IRS Tax Forms?

The IRS provides two methods to receive official IRS Tax Forms. Call 1-800-TAX-FORM (1-800-829-3676) or click here to order Information Returns and Employer Returns online, and the IRS will mail you the forms and other products.

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Where is M & M Income Tax Service located?

M & M Income Tax Service has 34 locations throughout South Carolina. To find the nearest M & M Income Tax Service to you please visit our find a location page.

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